Practical Information
Benefit from a 5-year warranty on all our products, and technical support from a team of experts.
A Team Ready to Help
Here are several useful resources that you will find below: a detailed FAQ, user manuals, technical sheets, home automation drivers, speaker presets, as well as the form to activate your warranty.
If you have any questions or specific needs, please do not hesitate to contact us directly.
We are at your disposal to provide you with precise answers and personalized support.
Home automation drivers
Speaker preset (available soon)
FAQ
AES and XLR outputs allow multiple audio devices to be chained together. By using the XLR or AES outputs, the audio signal can be transmitted directly to other devices, simplifying the installation and management of your audio network. This functionality ensures high-quality audio and perfect synchronization across all connected devices.
PLC (Power Line Communication) technology allows audio devices to connect via the existing electrical network without requiring additional Ethernet cabling. It offers a reliable alternative to Wi-Fi in areas where the connection is unstable or absent, eliminating the need for complex wiring. PLC also ensures a stable and high-quality connection, making it ideal for multiroom audio installations.
Yes, PLC-connected devices can seamlessly integrate with those connected via Ethernet. Our amplifiers are designed to unify these technologies, enabling smooth communication between all devices on the network. Once powered on, all devices automatically appear on the local network and are accessible via the Amplitude Manager app and streaming applications.
PLC technology offers exceptional audio performance, with no limitations on file quality. We guarantee the transmission of high-resolution audio files up to 24 bits / 192 kHz. The quality depends on the signal processing applied, but PLC maintains high sound quality over long distances.
PLC works efficiently on a single phase of the electrical circuit. For installations with multiple phases, a PLC bridge can be installed at the electrical panel to ensure communication between different phases. This setup maintains optimal signal quality over cable lengths of up to 150 meters between Amplitude Audio devices.
To perform the initial PLC pairing, start by connecting the devices to a power strip to reduce the distance between them. Activate pairing mode by pressing the push button on the back of each device for 3 seconds. Once the lights are steady, pairing is successful. You can then place the devices in their final locations.
No, once paired, PLC devices remain permanently connected unless manually intervened or reset. This stability ensures a continuous and reliable audio connection for your multiroom installations.
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